聯絡方式

Contact Us

Need help with an order, shipping, returns, refunds, or product information? Our customer support team is here to help.

Customer Support

Email: support@paws.market

We usually respond within 1–2 business days.

When contacting us about an existing order, please include your order number and the email address used to place the order so we can assist you more efficiently.

Business Information

Brand: PAWSNOVA
Legal Business Name: PAWS NOVA COMPANY LIMITED
Business Address:
FLAT/RM 01-05 26/F
DELTA HOUSE
NO.3 ON YIU STREET
SHA TIN, NT
HONG KONG, CHINA

Website: paws.market
Customer Support Email: support@paws.market

PAWSNOVA is operated by PAWS NOVA COMPANY LIMITED.

Social Media

You can also reach us via our official Instagram account for general questions, product updates, and community inquiries.

Please note that order-related, return, refund, and payment inquiries should be sent to support@paws.market so that our customer support team can properly verify and assist with your request.

Message us on Instagram

You can also reach us on Instagram

For general questions and product updates, feel free to send us a direct message.